Wednesday, December 3, 2014

ProFriends (Property Company of Friends) Customer Service

A video came to my attention earlier today which shows how incompetent, arrogant and hypocrite the employees of ProFriends / Property Company of Friends, Inc. are.

In the video, you will see how a certain Leah Martizano-Dela Cruz maltreated the property buyers who wanted to get refunds due to poor construction and delays of their purchases.

"Pro-Friends being irresponsible developers. This is how they treat their buyers once they already got your full DP. Please watch and share to warn the others." ~ Jane Abarquez (the video owner) said.


"Hi sir/mam, I took this video yesterday (november 28; 3pm) at Pro-Friends/Lancaster head office at 55 Tinio Street Brgy. Addition Hills Mandaluyong City," she added.

"We arrived in their office 11am to talk to the Chairman and demand for full refund but they called barangay captain and police from mandaluyong to threaten us to leave the office. But all 26 complainants did not leave their head office, until now we are still here and asking for your assistance."

It is not new to the world that ProFriends, Inc. has been providing poor quality customer service to their clients and this is one of the biggest proof into it.